Your account
Delete your account and data
Your account in your coach’s app is yours, and you can delete it from inside the app at any time. Deletion is immediate and total. There is no waiting period and no undo.
How to delete it in the app
- Open the app and sign in.
- Open the Account page from your profile.
- Choose Delete my account, at the bottom of the page.
- Enter your password to confirm.
If your coach has ended your membership, you can still sign in and reach the same button.
What is deleted
- Your account and your sign-in.
- Your workout and diet plans, every workout you logged and every meal you ticked.
- Your check-in answers, your measurements and your progress photos.
- Your name on your coach’s roster.
What your coach keeps
Payment records (the amounts, their dates, and your name against them) stay with your coach. Those are their own books rather than your data, and they are the ones who can clear them.
Cannot sign in?
Email us from the address your coach invited, tell us your coach’s name, and we will delete the account for you.